1. RestrictiveAssurance:

Thanks for purchasing artificial turf from QINGDAO ARTURF PLASTIC INDUSTRY CO., LTD. We assure that, under normal conditions, our product can maintain its stability and durability within the warranty period and meet the requirements of use.

2. Commitment:

Artificial grass

Product: The Grass code of us



Addressed to:

from QINGDAO ARTURF PLASTIC INDUSTRY CO., LTD ,with a warranty period of _5_years (according to different weather conditions across the country, including ultraviolet radiation intensity, acidity and alkalinity of the land, local annual rainfall,yearly temperature change trends,etc.)

Within the warranty period, We will be responsible for replacing the defected turf for free results from qualityproblems of turf itself.

For any artificial turf customers purchased from us, within the warranty period, if cannot meet the standards wecommit to, we will provide the original contract, the product required by the project, replace the defective parts.Or, to solve the defect problems of the product as soon as possible by the agreement both sides have mutuallyaccepted and agreed on after equal negotiation.QINGDAO ARTURF PLASTIC INDUSTRY CO., LTD is not responsiblefor moving, handling or installing the defective artificial turf.

3. Scopes of warranty:

The guarantee does not apply for the following conditions:

(1)The product is not for sports fields or landscaping purposes.

(2)Damage caused by improper installation.

(3)Damage caused by improper handling or repair.

(4)Damage caused by long-time reflected sunlight from objective like glass,mirror,etc.

(5)Damage like disorded laying derection yarn or deformated grass carpet caused by heavy loading or long time loading.

(6)Defects or damage caused by the following reasons:

(a)Burning,cutting, accidents,abuse or neglect of maintenance;

(b)Damage or worn caused by inappropriate basis;

(c)Using improper footwear or sports equipment;

(d)The product is used on other occasions other than the designed or installed purposes;

(e)Using chemical cleaning agents,herbicides or pesticides;

(f) Using improper cleaning methods;

(g)Using substandard fill materials (filling materials should be consistent with national standards);

(h)Harmful chemical reaction occurs between fill materials and the product;

(h)Re-fibrosis,after or during installation,for putting filling materials in place;

(j)Without the proper maintenance,protection or repair;

(k)PH value of air or rain is slightly acidic,lessthan7.0orslightlyalkaline,morethan9.0;

(l)Force majeure situations.

Normal wear and tear occurring after use is not manufacturing defects, and does not within the scopes of warranty in this quality assurance clause. Normal wear and tear depends on the use frequency of artificial turf and the local climate. For the purchaser, please carefully read the latest product information about the performance of QINGDAO ARTURF PLASTIC INDUSTRY CO., LTD.

4. Statements:

Claim(s) for the quality problem (s) occur(s) within the warranty period, should be submitted in writing form,along with proof information ,such as the date of installation ,company name of the installation, volume,roduct samples, infill samples and photos clearly showing the problem(s) etc..Please send it to:

The right of final interpretation belongs to QINGDAO ARTURF PLASTIC INDUSTRY CO., LTD


Qingdao Arturf Plastic Industry Co., Ltd is one of most professional manufactures of artificial grass with the experience of 7+ years in Qingdao China. Our factory covers the area of 30,000 square meters. We have 6 grass tufting machines (Cobble brand pile height: 6-70mm/tufting gauge: 3/4”, 5/8”, 3/8”, 5/16”,3/16”), and 1 coating machine, which is available for urethane backing up to 5 meters.

Qingdao Arturf Plastic Industry Co., Ltd


As for quality control, we have a complete set of the quality system, a laboratory, and a team of 12 employees to execute a raw material inspection, process inspection, and finished product inspection. As a committed and responsible company, we got ISO, SGS, KOSHER etc. Certificates. Excellent price and stable quality products are always what we pursue. Products are exported to many countries such as Spain, Italy, UK, Dubai, Australia, Mexico, Peru, Chile etc. And got good feedback from clients. Distributors for each country are very popular in local markets. In Chinese domestic market, we do install artificial grass and make football fields, so we know each detail you care about. Trust us, we will not let you down.